Terms of Service

Last Updated: January 07, 2024

INTRODUCTION

These Terms of Service (referred to as the “Terms”) establish an agreement between you or the entity you represent (referred to as “you,” “your,” or “user”) and Royal.Marketing, (referred to as the “Company,” “we,” “our,” or “us”). We are the owners and operators of the website located at www.royal.marketing (“Platform”).

By accessing any part of the Platform, engaging in transactions with the Company, and using our services, you affirm that: (1) you have attained the age of majority in your place of residence, (2) you acknowledge and accept these Terms, legally binding yourself to their provisions, and (3) you commit to complying with these Terms each time you access and utilize the Platform. If you do not agree to these Terms, including all referenced policies and documents, you are not permitted to use any portion of the Platform.

If you are below the age of majority in your place of residence, you must seek permission from your parent or legal guardian to register an account on your behalf.

OUR SERVICES

Royal.Marketing is an all-encompassing digital marketing agency that focuses on enhancing brand visibility and lead generation for small and medium-sized enterprises. Our array of Services spans the entire spectrum of digital marketing, incorporating website design and development, search engine optimization, graphic design, and content marketing. We provide both one-time Services and monthly Service subscriptions. To explore how we can contribute to the online growth of your business, you can schedule a complimentary consultation with us or visit our Platform to access the complete list of Services available.

YOUR ACCOUNT

Creating an Account: When you sign up for an account on the Platform (“Account”), you’ll need to provide specific details about yourself. By completing the registration for an Account, you confirm that: (a) all the information you provide is truthful and accurate, (b) you’ll keep this information up to date, and (c) you won’t impersonate anyone, including the Company’s employees or representatives.

Registering on Behalf of an Entity: If you register for an Account on behalf of an entity, you assure us that you have the authority to bind that entity to these Terms. In this scenario, terms like “you,” “your,” or “user” apply to and represent that specific entity.

Registering for a Minor: If a minor wishes to use our Services, their parent or legal guardian must pay for any such Services, and the minor’s Account must be established by the parent or legal guardian.

Security of Login Information: It is your responsibility to (i) keep your Account’s login information confidential and secure, and (ii) oversee all activities conducted under your Account. By using your Account, you acknowledge and agree that our procedures for account security are commercially reasonable. You commit to promptly inform us if you suspect any unauthorized use or breach of security concerning your Account. We cannot be held liable for any loss or damage resulting from your failure to maintain the confidentiality of your login information.

PLATFORM CHANGES

Subject to the allowances of applicable law, we reserve the right to modify these Terms, as well as any attributes or operations of the Platform, at any given time, without prior notice to you. This may be done by posting an updated version of the Terms and/or providing a notification regarding alterations to the Platform’s features or functionality. Unless otherwise specified, any revisions to these Terms or adjustments to the Platform will become effective upon posting the updated version or notification on the Platform. Your ongoing utilization of the Platform following the date of revision signifies (a) your acknowledgment of the updated Terms and/or changes in the Platform, and (b) your agreement to abide by any such revised terms and conditions.

PERMISSION TO UTILIZE THE PLATFORM; LIMITATIONS ON USAGE

Grant of Platform Usage. In accordance with the stipulations outlined in these Terms, Royal.Marketing provides you with a global, non-transferable, and non-exclusive license granting you the right to use the Platform.

Limitations on Usage. The privileges accorded to you in these Terms are subject to specific constraints, including:

– You may not sublicense, sell, rent, lease, transfer, or assign your Account to any third party.

– You may not allow individuals whose Account was terminated or non-registered users to use the Platform through your Account.

– Creation of more than one Account is prohibited.

– Copying, modifying, translating, adapting, merging, creating derivative works, disassembling, decompiling, or reverse engineering any part of the Platform is not allowed.

– Accessing the Platform to construct a similar or competitive service/platform/website is prohibited.

– Impersonating others or providing inaccurate personal information is not permitted.

– Representing an entity without prior authorization is prohibited.

– Engaging in unlawful, misleading, fraudulent, or unauthorized activities is not allowed.

– Violating laws, third-party rights, these Terms, and incorporated policies is prohibited.

– Making statements that imply endorsement by us without our written consent is not allowed.

– Uploading, distributing, or transmitting malicious software or any software intended to damage or alter computer systems or data is prohibited.

– Retrieving, indexing, or collecting information or data of other users, including email addresses, using any automated or manual devices is not allowed.

– Disabling, overburdening, impairing, or interfering with servers or networks connected to the Platform is prohibited.

– Attempting unauthorized access to the Platform or associated servers or networks is not allowed.

– Engaging in spamming or flooding is prohibited.

– “Framing” or “mirroring” any part of the Platform is not allowed.

– Restricting or inhibiting any other user’s use and enjoyment of the Platform is prohibited, including activities such as “hacking” or “cracking” or defacing any portion of the Platform.

Violation of any of the above may result in the termination of your Account or suspension of your access to the Platform.

Ownership. We and our licensors (if any and where applicable) retain all rights, title, and interest, including related intellectual property rights, in and to the Platform. The Platform is licensed to you, and these Terms do not confer any ownership rights to you. Our name, logo, and other associated names are our property (or our licensors, if any and where applicable), and no implicit, estoppel, or other form of license to use them is granted to you. We (and our licensors, if any and where applicable) reserve all rights not explicitly granted in these Terms.

PAYMENT TERMS & REFUND POLICY

Accepted Payment Methods: We welcome the following forms of payment:

Credit and debit card transactions supported by Stripe, Inc.

Transfers through PayPal.

Cryptocurrency transfers are facilitated via the Coinbase platform.

Policy on Cancellation and Refunds: For both one-time Services and monthly subscriptions, no refunds are available. However, if you choose to cancel your monthly subscription, which can be done at any time and for any reason, you will continue to have access to the subscription Service until the conclusion of the billing cycle.

If you have entered into a separate long-term agreement with us, cancellation is permissible at any time, and you may be eligible for a refund. To calculate the refund amount, we will assess the Services provided at our standard rate (as of the cancellation date) and deduct any applicable discounts and offers. Any remaining balance will be refunded to you.

IMAGE POLICY

Exclusivity and Image Usage: Our practice involves utilizing streaming images for user projects unless users opt to purchase exclusive rights to specific images. The company strictly employs legally available streaming images for diverse projects and refrains from using unauthorized or copyright-protected images.

USER SUBMISSIONS

Your Submissions: When you acquire any of our Services, you have the option to submit images, videos, ideas, texts, suggestions, etc., (collectively referred to as “Submissions”) to facilitate the provision of our Services. You bear sole responsibility for the accuracy, legality, and appropriateness of any Submissions you share with us, and we assume no liability for the Submissions provided by you.

Representations and Warranties: By submitting your content to us, you affirm and warrant that: (i) your Submissions do not violate any laws or the rights of any person or entity, including privacy, publicity, copyright, or contract rights; (ii) your Submissions do not contain sexually explicit content or pornography; and (iii) your Submissions do not include hateful, defamatory, or discriminatory content and do not promote hatred against any individual or group. We reserve the right to terminate the Account of any user found to infringe on copyright or violate the terms outlined in these Terms of Service.

Licensing Your Submissions to Company: By sharing your Submissions with us, you grant us a license to use, display, copy, modify, translate, adapt, merge, and create derivative works solely for the purpose of delivering Services to you.

Our Right to Decline Use of Your Submissions: We retain the discretion to refrain from using any of your Submissions if we find them offensive, harmful, objectionable, inaccurate, or in violation of any third party’s copyright or trademark rights. Should we choose not to use your Submissions, you agree to waive any claims against us.

Copyright/DMCA Policy: The Digital Millennium Copyright Act of 1998 (DMCA) provides recourse for copyright owners who believe that material on the Internet infringes their rights under U.S. Copyright law. You are not permitted to post, distribute, or reproduce copyrighted material, trademarks, or other proprietary information without obtaining prior written consent from the owner of such proprietary rights. If you believe your work has been copied and posted on the Platform, please promptly contact us at hello@royal.marketing.

PRIVACY POLICY

Safeguarding the privacy and security of your personal information is a top priority for us. The Terms include and reference our Privacy Policy. For details on the information we collect and the measures we take to protect it, please refer to our Privacy Policy.

PARTNERSHIP STATUS

These Terms do not establish or imply the creation of a partnership, agency, joint venture, employment, or any similar relationship between you and the Company. The Company will maintain its status as an independent contractor in its association with you or any other user. The Company retains the exclusive right and responsibility to determine how it will perform the Services, with due consideration for reasonable user requests. However, the Company commits to complying with any relevant policies and procedures mandated by applicable law.

FORCE MAJEURE

The Company shall be excused from any delay or failure to fulfill its obligations under these Terms if such delay or failure is caused by an event beyond the Company’s reasonable control and not due to its fault or negligence, commonly known as “Force Majeure.” Force Majeure encompasses events such as acts of God, actions by government authorities, natural disasters, wars, terrorism, and other unforeseeable circumstances. In the event of a Force Majeure claim, the Company must promptly notify Platform users in writing, detailing the delay and its expected duration within ten days of the Force Majeure occurrence.

DISCLAIMERS AND LIMITED LIABILITY

No Guarantees. The Platform and Services are provided on an ‘as is’ and ‘as available’ basis, without any representation, warranties, or conditions of any kind, either express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We cannot guarantee that your use of the Platform or any Service will be uninterrupted, timely, secure, or error-free. Additionally, we do not warrant that the quality of any Service will meet your expectations.

Testimonials. Testimonials from previous clients and customers found on the Platform are authentic statements made by individuals. While these testimonials accurately reflect the results obtained by those clients and/or customers, such results are not necessarily typical. You acknowledge that testimonials do not guarantee the same results for you or anyone else using our Services.

Social Media Services. The Company offers various social media services, including content creation, design, publishing, engagement, and advertising on platforms like Google, Meta, X, Facebook, Instagram, LinkedIn, Pinterest, TikTok, YouTube, and other platforms.

Any content, views, opinions, and/or responses posted by third parties (users) on social media channels are the responsibility of the individuals submitting them and do not reflect the opinions of the Company. Therefore, the Company is not liable for the content published, posted, uploaded, distributed, disseminated, or transmitted via social media services.

Social media channels may experience occasional downtime, and the Company bears no responsibility for any service interruptions.

Web Development Policy

We only do web development work at a user’s request. The Company will not be held liable or responsible for any damage to a website, loss or theft of data, or damage to any other online and/or offline property. Users are encouraged to provide us with user-level access instead of administrative access wherever possible. We also recommend that users change any login details they provide us after we have successfully concluded the assigned task. We highly recommend that users keep a backup copy of their website on a secure server. If the website disappears from the Google Index or is completely erased by accident, the Company will not be held liable or accountable. By using the Platform and agreeing to these Terms, you hereby waive any claim against the Company arising out of any type of loss, theft, malfunction, or disruption to your website or any properties associated with it.

Changes To User’s Website

We advise all users to routinely backups their websites in case of any data loss and to never make any changes to the websites without informing us first beforehand. The Company shall not be liable for any loss of data or a website issue.
Changes To Website META Tags
Changing a website’s template, design, or META tags can impact rankings and traffic. We strongly advise and recommend that users never change any META tag details or content on landing pages of their websites without informing us beforehand. The Company will not be responsible for any changes in rankings or a traffic loss which resulted from changes in META tags, content, design or theme made by the users.

Search Engine Penalties

The Company practices white-hat SEO in full accordance with Google Guidelines and we always seek approval from users before making changes to their websites. Should search engines penalize a user’s website for any reason, the Company will not be held liable or accountable.

SEO Work

The Company shall not be responsible if search engines start discounting links from their index for any reason. Neither will the Company be liable for any rankings or traffic loss due to search engine updates or strategy changes from either end. Any delays or performance issues arising from a user’s hosting, user’s ISP provider, delays from user’s end or from circumstances beyond our control will not be the responsibility of the Company.

The Company, its staff, agents, and contractors do not accept liability for the accuracy or completeness of material posted on social media channels on behalf of users. The Company disclaims all responsibility for any loss or damage resulting from the use of information provided via social media channels.

The Company may share links to third-party web pages, but it is not responsible for the accuracy, availability, or usefulness of such pages. Clicking on links posted by other social media users is not endorsed by the Company, and users are advised to exercise caution as these links may pose risks to their computers or lead to inappropriate websites.

Limited Liability. In no event shall the Company, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. This applies whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Platform or Services, or for any other claim related to your use of the Platform or Services, including errors or omissions. Some states or jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages. In such cases, our liability shall be limited to the maximum extent permitted by law.

Disclaimers and Limited Liability with Regard to User’s Website.

Web Development Policy. The Company engages in web development work upon a user’s request. The Company is not liable for any damage to a website, loss or theft of data, or damage to any other online and/or offline property. Users are encouraged to provide user-level access instead of administrative access whenever possible. Users are also advised to change login details after task completion and maintain backup copies of their websites on secure servers. The Company is not responsible for the disappearance or accidental erasure of a website from the Google Index.

Changes to User’s Website. Users are recommended to routinely back up their websites and refrain from making changes without prior notification. The Company is not liable for any data loss or website issues.

Changes to Website META Tags. Users are advised not to change any META tag details or content on landing pages without prior notification. The Company is not responsible for changes in rankings or traffic loss resulting from user-made alterations.

Search Engine Penalties. The Company practices white-hat SEO according to Google Guidelines and seeks user approval before making changes. The Company is not liable for search engine penalties, rankings, or traffic loss due to updates or strategy changes. Delays or performance issues due to a user’s hosting, ISP provider, or unforeseen circumstances are not the responsibility of the Company. 

IDEMNIFACTION

You agree to protect, indemnify, and absolve us, including our subsidiaries, affiliates, as well as all our officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, brought by any third party due to or arising from: (a) your use of the Platform; (b) violation of these Terms; (c) any breach of the representations and warranties you make in these Terms; (d) your infringement of the rights of a third party, including but not limited to intellectual property rights; or (e) any overt harmful act toward any other user of the Platform. Despite this, we retain the right, at your cost, to assume the exclusive defense and control of any matter for which you are obligated to indemnify us, and you agree to cooperate, at your cost, with our defense of such claims. We will make reasonable efforts to notify you of any such claim, action, or proceeding subject to this indemnification upon becoming aware of it.

DISPUTE RESOLUTION

Please carefully review this section, hereinafter referred to as the “Agreement to Arbitrate,” as it impacts your rights and significantly influences how disputes between you and the Company will be resolved.

You and the Company commit to making best efforts to amicably settle any dispute through mutual negotiations. However, if an amicable settlement proves impossible, you agree that any claim or dispute at law or equity arising between you and the Company related to these or prior versions of the Terms, any referenced policies, or your use of the Platform or Services will be exclusively resolved through final and binding arbitration, instead of court litigation. Alternatively, you may pursue your claims in small claims court, if eligible, and only on an individual basis. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate. The following terms apply:

Applicable Law:

You and the Company agree that the laws of the State of Washington, USA, will govern this Agreement and any claim or dispute between you and the Company, unless otherwise stated in these Terms.

Prohibition of Class and Representative Actions and Non-Individualized Relief:

Both parties agree to bring claims only on an individual basis and not as part of a class or representative action. The arbitrator may not consolidate or join multiple claims, and any relief granted will be specific to the individual party seeking relief.

Arbitration Procedures:

Arbitration, conducted by the American Arbitration Association (“AAA”) under its rules, will be more informal than a court lawsuit. The arbitrator will apply the terms of this Agreement to Arbitrate, and their decision is final and binding.

– Notice of Dispute:

  A party initiating arbitration must send a written Notice of Dispute to the other party. If amicable resolution isn’t achieved within 30 days, either party may initiate arbitration proceedings.

– Arbitration Hearing:

  The arbitration hearing will be held at a mutually agreed location. For claims valued at $10,000 or less, the arbitration may be conducted by telephone or based on written submissions.

– Arbitrator’s Award:

  The arbitrator will decide claims according to applicable law, and their award is final. Judgment on the award may be entered in any court with jurisdiction.

Severability:

If an arbitrator finds any part of this Agreement to Arbitrate invalid, the remaining parts still apply. If the provisions in the “Prohibition of Class and Representative Actions and Non-Individualized Relief” section are found invalid, the entire Agreement to Arbitrate becomes void.

Opt-Out Procedure:

New users can reject this Agreement to Arbitrate by mailing a written Arbitration Opt-Out Notice within 30 days of accepting these Terms. This notice must be sent to Sharaliy Inc., and opting out has no effect on other Terms.

Future Amendments to the Agreement to Arbitrate:

If the Company amends this Agreement, the amendment won’t apply to claims filed before the effective date of the amendment. It will apply to all other disputes.

Judicial Forum for Legal Disputes:

If the Agreement to Arbitrate doesn’t apply, or if you opt out or an arbitrator’s decision excludes it, any claim or dispute must be resolved exclusively in a court located within Clark County, NV, USA. Both parties submit to the personal jurisdiction of these courts.

GENERAL PROVISIONS

Kindly review this section, referred to as the “Agreement to Arbitrate,” meticulously, as it holds significance for your rights and profoundly shapes the resolution of disputes between you and the Company.

You and the Company commit to making sincere efforts to amicably settle any disputes through mutual negotiations. In the event an amicable settlement proves unattainable, you agree that any claims or disputes at law or equity arising between you and the Company concerning these or prior versions of the Terms, referenced policies, or your use of the Platform or Services will be exclusively resolved through final and binding arbitration, rather than resorting to court litigation. Alternatively, if eligible, you may pursue your claims in small claims court, and only on an individual basis. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate, and the following terms apply:

Applicable Law:

You and the Company mutually agree that the laws of the State of Washington, USA, will govern this Agreement and any claims or disputes between you and the Company unless stated otherwise in these Terms.

Prohibition of Class and Representative Actions and Non-Individualized Relief:

Both parties concur to bring claims on an individual basis and abstain from participating in any class or representative actions. The arbitrator is precluded from consolidating or joining multiple claims, and any relief granted is specific to the individual seeking relief.

Arbitration Procedures:

Arbitration, administered by the American Arbitration Association (“AAA”) under its rules, offers a more informal alternative to court lawsuits. The arbitrator will adhere to the terms of this Agreement to Arbitrate, and their decision is conclusive and binding.

– Notice of Dispute:

  A party initiating arbitration must dispatch a written Notice of Dispute to the other party. If amicable resolution remains elusive after 30 days, either party may commence arbitration proceedings.

– Arbitration Hearing:

  The arbitration hearing will transpire at a location mutually agreed upon. For claims valued at $10,000 or less, arbitration may occur via telephone or based on written submissions.

– Arbitrator’s Award:

  The arbitrator will determine claims in accordance with applicable law, and their award is final. The judgment on the award may be entered in any court with jurisdiction.

Severability:

If an arbitrator deems any part of this Agreement to Arbitrate invalid, the remaining parts remain effective. If the provisions in the “Prohibition of Class and Representative Actions and Non-Individualized Relief” section are invalidated, the entire Agreement to Arbitrate becomes void.

Opt-Out Procedure:

New users can decline this Agreement to Arbitrate by sending a written Arbitration Opt-Out Notice within 30 days of accepting these Terms. The notice must be addressed to Sharaliy Inc., and opting out has no bearing on other Terms.

Future Amendments to the Agreement to Arbitrate:

Should the Company amend this Agreement, the amendment won’t apply to claims filed before the effective date. It will apply to all other disputes.

Judicial Forum for Legal Disputes:

If the Agreement to Arbitrate is inapplicable, or if you opt out or an arbitrator’s decision excludes it, any claim or dispute must be exclusively resolved in a court situated within Clark County, NV, USA. Both parties submit to the personal jurisdiction of these courts.

For any questions or concerns reach out to us by filling out the contact form.