Last Updated: January 01, 2024
“Personal information,” alternatively referred to as personal data or personally identifiable information, encompasses any details associated with an identifiable individual. Upon registering for an Account, procuring a one-time or subscribing to a monthly Service, or completing one of our surveys (which includes filling out a form to schedule a complimentary consultation with us), we may gather the subsequent personal information from you: email, first name, last name, company name, mailing address, email address, phone number, and any personal information that you opt to furnish voluntarily.
We reserve the right to gather data that is non-personal, anonymous, or pseudonymous. This may encompass, but is not restricted to, your time zone, details on your initial discovery of us, the type of browser you use, your website usage history, the frequency of logins, the times of your logins, and the dates and times of those logins.
We utilize information pertaining to you solely to enhance your experience on the Platform or to engage with you regarding our Services. Specifically, we gather information about you for the following purposes:
– to acknowledge you as a registered user;
– to facilitate your payment transactions;
– to address your inquiries or requests;
– to offer customer support;
– to conduct market research;
– to adhere to all applicable laws, or if mandated by law or a court order;
– to analyze non-personal or aggregated data for the improvement of the Platform; and
– to transfer information in connection with the sale, merger, or change of control of the Company.
We maintain the right to use and disclose non-personal information and anonymous aggregate statistics for any purpose and to any third party at our sole discretion.
In the event of a merger, acquisition, reorganization, bankruptcy, or asset sale, we retain the option to sell, transfer, or otherwise distribute some or all of our assets, which may include your personal information.
During telephone interactions with us, please be aware that the call may be under monitoring or recording for quality assurance purposes. Your ongoing engagement in any telephone conversation will be considered as your explicit consent to the monitoring or recording.
Should you provide any feedback (regarding the Platform, Company, or Services) or (“Feedback”), you hereby transfer to the Company all rights associated with the Feedback and consent to the Company’s authority to utilize such Feedback and related information in any manner it deems suitable. We will treat any Feedback you share with us as non-confidential and non-proprietary. You agree not to submit any information or ideas to us that you regard as confidential or proprietary.
Dedicated to safeguarding children’s personal information, we adhere to the most stringent privacy regulations. We deliberately refrain from knowingly gathering or seeking personal information from individuals below the age of majority. If you are a minor, kindly refrain from transmitting any details about yourself to us, such as your name, address, phone number, or email address. In the event that we discover we have inadvertently acquired personal information from a minor, we will promptly erase that information. Feel free to reach out to us if you suspect we may have obtained information from a minor.
Safeguarding your information holds utmost importance for us. We implement reasonable security measures and adhere to industry standards to safeguard your personal information, preventing any potential loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Notably, access to the Platform’s database containing your personal information is confined behind administrative logins and is overseen, controlled, and restricted to authorized website administrators and support technicians exclusively. Data transmitted between browsers and application servers undergoes encryption through an HTTPS/SSL certificate. We neither collect nor store your passwords (although we can assist in password restoration when necessary). Utilizing XSRF helps counteract cross-domain attacks, and daily backups of data are conducted. The Platform’s server software undergoes regular updates to ensure we operate on the latest and most secure software, subject to compatibility. The server’s firewall is configured to thwart unauthorized access, with automated monitoring to identify and ban malicious activities.
It’s crucial to acknowledge that despite our diligent efforts, no security measures are entirely invulnerable. No method of Internet transmission or electronic storage is 100% secure. While we make every effort to protect your personal information, we cannot guarantee the security of any information transmitted to us.
The General Data Protection Regulation (“GDPR”) is an EU law governing data protection and privacy for all individuals accessing the Internet within the European Union and the European Economic Area, irrespective of their nationality or residence. It also addresses the transfer of personal data outside these regions. Our handling of the personal information of individuals accessing the Platform from European countries aligns with GDPR.
If you are using the Platform from the European Union or the European Economic Area, you possess the following rights regarding your personal information:
We assure you that your personal information is:
– Processed lawfully, fairly, and transparently.
– Collected only for specific legitimate purposes.
– Adequate, relevant, and limited to what is necessary.
– Accurate and kept up to date with your assistance.
– Stored only for the necessary duration.
– Secured and kept confidential.
Data Retention: Your personal information will generally be erased when it is no longer needed for its original processing purpose, upon withdrawal of your consent, if there is no justifiable reason for processing and you object, or if erasure is required to fulfill statutory obligations under EU law. Requests for erasure can be made verbally or in writing, with a one-month response time.
Data Breach Notification: In the event of a personal data breach, resulting in accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data, we will promptly notify you and the relevant supervisory authority, ideally within seventy-two (72) hours of awareness.
The Lei Geral de Proteção de Dados (“LGPD”) is Brazil’s comprehensive data protection legislation that pertains to businesses handling the personal data of users within Brazil. The LGPD sets forth regulations on the collection, processing, storage, and sharing of personal data managed by organizations.
Under Article 18 of the LGPD, individuals possess the following nine rights concerning the processing of their data:
A “cookie” refers to a small piece of data transmitted with web pages and stored by your web browser on your computer or mobile device. Cookies serve as a reliable mechanism for websites to retain specific information (such as items in a shopping cart) or record a user’s browsing activity (such as clicking buttons, logging in, or tracking previously visited pages). Their purpose is to enhance your access to a website by storing information, eliminating the need for repeated logins. Essentially, cookies inform the website that your browser has visited before, without disclosing your exact identity. They can also remember various details previously entered into form fields, such as names, addresses, passwords, and credit card numbers.
Browsers typically have settings that allow automatic acceptance or rejection of cookies, and they provide options for users to modify these preferences. The help menu on most browsers guides users on changing settings, receiving notifications for new cookies, and disabling cookies altogether. Users can also disable or delete previously accepted cookies if desired.
Similar to numerous other websites, we employ cookies on our Platform. By utilizing the Platform, you consent to the placement of the cookies listed below. These cookies ensure the proper functioning of specific Platform components and retain knowledge of your user preferences. You retain the right to opt-out and object to the ongoing use of any cookies. However, please be aware that opting out may impact the proper functionality of our Platform for you. The following are examples of cookies that may be used on our Platform: